E-learning SookSook — Telecom technician — Telecom incidents and anomalies

Course objective

This SOOKSOOK course accompanies the user in the technical familyTelecom incidents and anomaliesfor the jobTelecom technician. This is not a simple theoretical reminder: the goal is to learn how to produce a clear, usable field report linked to the right equipment, the right area or the right installation.

The course explains how to choose the right form, how to fill in the important fields and how to transform an intervention into useful data for maintenance, operation, security and traceability.

Business context covered

• Equipment and supports concerned:bays, boxes, copper cables, optical fibers, optical drawers, jumpers, antennas, feeders, pylons, technical roofs and radio equipment.
• Common situations:connection, cable pulling, fiber welding, reflectometry, bay troubleshooting, radio alignment, pylon intervention, connector cleaning or recommissioning.
• Risks to consider:fall in height, roof, optical laser, electrical energy, radio frequency, public traffic, service interruption and mixing error.
• Expected checks:cable/fiber identification, connectors, bend radius, connector cleanliness, signal measurement, power supply, labeling, continuity and service testing.
• Useful measures:signal level, attenuation, fiber length, optical power, number of ports, cutoff duration and reflectometry result.

Expected result

At the end of the course, the user should be able to complete a report that explains what was found, what was monitored, what was measured, what was done, what remains to be monitored and whether the equipment can be returned to service.

This course contains15lessons: detailed business method lessons, then lessons dedicated to the forms available in this family.